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Frequently Asked Questions (FAQs)
You can find below the answers to some of the frequently asked questions.
Who uses our services?
Our clients are Brands, Online Retailers and Marketplaces, Photo Studios and Professional Photographers from around the world. We serve over a 1000 customers in 21 countries. We enable our customers to focus on their core business and handle post-processing of their photographs. They trust us with a wide variety of images – Apparel, E-commerce Products, Interiors, Jewellery, etc. and we provide outstanding support to our clients whether they have thousands of images or a just a handful.
What types of images do you work on?
We work across a broad variety of images such as photographs from High End Fashion Photoshoots, bulk images from E-commerce Photo studio output, Landscape and Architectural images, Interior, Food and Hospitality photography, Wedding albums, Catalogue shots for Jewellery, Automobile exterior and interior images and Restoration of old and damaged photographs.
What image file types do you support?
We accept RAW, PNG, TIFF and JPG files for our image editing services. RAW Formats supported: .nef, .cr2, .dng, .orf, .raf, .pef, .raw, .rw2, .rw1, .srw, .arw, .srf, .sr2, .nrw, .ptx
How much does it cost to use your service?
Pricing for our services depend on the type of editing requested, the complexity of the image, turnaround time required and the volume of images. Do use our sample request form to upload a sample image and mention editing requirements and the expected volumes for us to give a detailed quotation.
What types of image editing do you do?
All of it! We can remove or change the background, adjust image dimensions and colours, align your image and set margins. We can also add shadows, create clipping paths, create 3-dimensional invisible mannequin effects, de-dust images, retouch skin and lots more to bring out the best in your photographs.
How do I pay?
Payment can be made on this website on the ‘Make a payment’ link, via bank transfers
or through PayPal.
Where are you located?
Our expert team of editors are based in three locations in India: Gurgaon, Patna and Bareilly. All locations have state of the art infrastructure and we actively promote a nurturing and supportive work environment. We regularly conduct ethical and financial audits to ensure that our practices are in line with the best in the industry.